Privacy Policy
Effective Date: 7th August 2023
At Seoulclothing.com ("us," "we," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or make purchases from Seoulclothing.com. By accessing and using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect:
1.1. Personal Information:
When you create an account, place an order, or contact our customer support team, we may collect certain personal information, including but not limited to your name, email address, shipping and billing addresses, and payment details.
1.2. Non-Personal Information:
We may also collect non-personal information, such as your device's IP address, browser type, operating system, and other technical data. This information helps us improve our website's functionality and provide a better user experience.
2. How We Use Your Information:
2.1. Order Processing and Fulfilment:
We use your personal information to process and fulfil your orders, communicate order updates, and provide customer support related to your purchases.
2.2. Account Management:
Your account information is used to personalize your shopping experience and manage your account preferences, order history, and communication settings.
2.3. Communication:
We may use your email address to send you updates, promotional offers, newsletters, and information about our products and services. You can opt-out of marketing emails at any time by following the unsubscribe instructions provided in the email.
2.4. Website Improvements:
Non-personal information is utilized to analyze website traffic, track user interactions, and improve our website's performance, layout, and content.
3. Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our best efforts, no method of data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute data security, but we strive to protect your information to the best of our abilities.
4. Sharing Your Information:
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products to you. These providers are obligated to keep your information confidential and are not authorized to use your information for any other purpose.
5. GDPR Compliance:
Seoulclothing.com is committed to respecting and protecting the privacy rights of individuals within the European Union (EU) and the European Economic Area (EEA) in compliance with the General Data Protection Regulation (GDPR).
5.1. Lawful Basis for Data Processing:
We will only collect and process your personal information when we have a lawful basis to do so. This may include your consent, the necessity to fulfill contractual obligations, compliance with legal requirements, or pursuing legitimate interests.
5.2. Data Subject Rights:
As a data subject, you have certain rights under the GDPR, including the right to access, rectify, erase, restrict processing, and object to the processing of your personal data. To exercise these rights, please contact us using the details provided in the "Contact Us" section of this Privacy Policy.
5.3. Data Transfers:
When we transfer your personal information outside the EU or EEA, we will ensure adequate safeguards are in place to protect your data and comply with GDPR requirements.
5.4. Data Retention:
We will retain your personal data only for as long as necessary tofulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.
6. Cookies and Tracking Technologies:
Seoulclothing.com uses cookies and similar tracking technologies to enhance your browsing experience, collect non-personal information, and remember your preferences. You can manage cookie preferences through your browser settings.
7. Changes to Privacy Policy:
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use Seoulclothing.com after any modifications, you accept and agree to the revised Privacy Policy.
8. Contact Us:
If you have any questions, concerns, or requests regarding our Privacy Policy or how we handle your personal information, please contact our customer support team.
Thank you for trusting Seoulclothing.com with your personal information. We value your privacy and are committed to protecting it.